Fresh Premium Air-Flown Hokkaido Horsehair Crab (ボイル毛蟹) – Bulk Purchase
Indulge in the premium taste of Frozen Hokkaido Horsehair Crab (Kegani), freshly sourced from Japan. This exquisite seafood delicacy is perfect for steaming, grilling, or adding to a hotpot, making it the ideal choice to elevate any meal. Order now and enjoy the authentic flavors of Japanese cuisine delivered straight to your home.
Packing Size: 12 Pcs/Carton (6kg)
Product Form : Frozen
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Storage Tips
Upon Receiving Your Crab:
- Keep the crab frozen immediately upon delivery to maintain its freshness and quality.
- Store in a freezer at -18°C or below for the best preservation.
Prolonged Storage:
- If you plan to store the crab for longer than a few weeks, ensure your freezer maintains a stable, low temperature and avoid opening the packaging frequently.
Allergen Information
- Contains: shellfish (Crab)
Shipping Policy
Shipping Policy
At Lee Soon Marine Sdn Bhd, we are committed to delivering your products in the best condition, on time, every time. Below you will find detailed information regarding our shipping practices and policies.
Shipping Options
- We offer several shipping methods to accommodate your needs:
- City-Fresh (Ambient): Recommended for products that are stable at room temperature.
- City-Chilled (0°C to 5°C): Ideal for products that require a cool environment.
- City-Frozen (-18°C to -10°C): Best for products that must remain frozen.
Shipping Charges
Shipping fees vary based on the weight of your order and the shipping method selected:
• Up to 5kg: RM25.00 (Ambient), RM35.00 (Chilled), RM35.00 (Frozen)
• Up to 10kg: RM30.00 (Ambient), RM40.00 (Chilled), RM40.00 (Frozen)
• Up to 20kg: RM35.00 (Ambient), RM50.00 (Chilled), RM50.00 (Frozen)
East Malaysia
• Up to 10kg: RM160.00 (Ambient)
• Up to 20kg: RM200.00 (Frozen)
Service Delivery Timeline Guarantee (SDTG)
We guarantee the following delivery timelines from the date of pickup:
• Within Klang Valley: Next working day for all service types.
• Interstate within Peninsular Malaysia: 1-3 working days depending on service type.
• Peninsular Malaysia to East Malaysia: 3 working days for Ambient; 8-10 working days for Frozen.
Liability and Compensation
Compensation for Delays:
• Late by 1 Day from SDTG: Max RM100.00 per consignment.
• Late by 2 Days and above from SDTG: Max RM150.00 per consignment.
Compensation for Loss/Damage:
• Max RM200.00 per consignment or the value of the consignment, whichever is lower.
Claim Compensation Criteria
Claims must be reported and substantiated as per our guidelines:
• Claim for Delay/Damage/Loss: Must be reported within 3 hours from the time of delivery.
• Supporting Documents Required: Invoice and packing list must be attached to the claim.
Uncontrollable Factors
We are not liable for delays or failures in performance resulting from acts beyond our control. These include, but are not limited to, acts of nature, governmental actions, fires, floods, epidemics, wars, terrorist acts, riots, strikes, and other major force majeure events.
Extended Liability Coverage
For an additional fee of 10% of your invoice value, our Celsius Guard offers extended liability coverage, ensuring 100% compensation of your parcel’s value in case of any loss or damage.
Contact Us
For any inquiries or further details about our shipping practices, please contact us at:
• Email: leesoonmarine@gmail.com
Thank you for choosing Lee Soon Marine Sdn Bhd for your needs. We look forward to serving you with reliability and professionalism.
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